Shipping policy
Before shipping, products are checked for quality assurance and any defects. Shipping times may vary, please contact us prior to ordering for estimated delivery dates based on current shipping conditions. Shipping services include DHL, USPS, FedEx and UPS. Handling times vary from 1 to 10 days, times may be longer for our Made To Order clothing. Please consult us for the estimated handling times on all Made To Order Clothing.
Our standard shipping is FREE. Shipping times vary depending on the product, please allow at least 7-20 days for accessories and 20-45 days for dress shipping times. Consult us for a shipping estimate for delivery on any of our products. Shipping delivery dates are an estimate and not a guarantee. Additional delays in customs may occur for customers outside the USA. Shipping outside the USA, customers are responsible for all taxes, tariffs or other costs or fee your country applies.
*exceptions apply to certain countries, free shipping may not be available, these are estimated shipping times based on current shipping conditions worldwide.
If order is made after 5PM EST USA, order will be sent to processing the next business day. Orders that have already been processed and are in transit cannot be cancelled.
International Shipping Guidelines:
- You will receive a tracking number via e-mail after your order has been shipped.
- NOTE: All international shipments are subject to duties and taxes. Custom and import charges are not included in our shipping charges.
- We recommend that our international customers check with local customs regulations to be aware of the laws within their country because if these items are restricted for use or sale, we cannot be held liable if they are seized or confiscated by customs.
- Customs regulations in certain countries require ID to be provided for customs clearance. All ID information provided by you will be stored safely and securely. We need this information in order to securely transmit it to the carrier when your package is shipped and share it with customs officials in the destination country, which will allow your packages to clear customs without additional delay.
- Countries that can require an ID number include: Argentina, Bahrain, Bolivia, Brazil, Chile, China, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Israel, Italy, Jamaica, Jordan, Kuwait, Mexico, Nigeria, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, Uruguay. If your country requires an ID number, please put your ID number in our checkout note box.
Return Policy - You must contact us within 7 days of receiving your item to be eligible for a return. Expedited shipping is not refundable. This policy does not apply to custom made dresses. Custom dress sales are final.
To be eligible for a return, the product must be in original, unused condition. Returned items will be inspected, any sign of use will make refund void. Buyer pays for return shipping. Item returns without prior return authorization will not be refunded.
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Tulle Lux Bridal Company - Browse our wide online selection of bridal accessories & wedding dresses.
Established in 2017, Tulle Lux Bridal Company is a USA based online registered retailer of wedding dresses and wedding accessories.
At Tulle Lux Bridal Company, we believe finding your dream bridal look should be effortless, affordable, and unforgettable. We carefully curate high-quality gowns and accessories that offer exceptional craftsmanship, timeless style, and outstanding value.
Our made-to-order approach helps reduce waste while allowing us to keep prices competitive without compromising on quality. Every order is created with care, giving you a beautiful piece designed to celebrate one of life's most meaningful moments.
When you shop with us, you can expect:
* Premium quality at an affordable price
* Thoughtfully made-to-order bridal fashion
* A more sustainable shopping experience
* Dedicated customer support from order to delivery because every bride deserves to look and feel extraordinary—without overspending.
Enjoy free shipping delivered right to your door and a seamless one-stop shopping experience for everything you need to look your best—without exceeding your budget. Our knowledgeable customer care team is here to provide personalized support, answer your questions, and assist with custom requests every step of the way.
At Tulle Lux Bridal, we're honored to help bring your bridal vision to life. Every gown and accessory is chosen with care to help you create a wedding day that reflects your unique style and becomes a cherished part of your love story.
